Upon payment of the deposit, the buyers and travelers agree to be bound by the following terms and conditions. Additional terms and an accelerated payment schedule may apply for guests of our Champions League and World Cup programs. Please refer to the specific product brochure for each of these events for additional terms and conditions.
Backpacking Football, Inc and sponsoring representative(s) (collectively “Backpacking Football”) are acting solely as agents. Backpacking Football is responsible for making the arrangements for accommodations, services and event tickets that constitute the travel package, except to the extent that those accommodations, services or event tickets cannot be supplied or become no longer available for reasons beyond Backpacking Football’s control.
Backpacking Football shall not be liable, for any personal injury, property damage, inconvenience, loss of time, or any other loss or damage, direct or indirect, arising out of any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person rendering any service or providing any accommodation or event in conjunction with the travel package. Backpacking Football shall not be liable, for any injury, loss or damage, direct or indirect, sustained as a result of theft, accident, mechanical breakdown, government action, weather, act of God, failure to make timely payments, or any other reason beyond Backpacking Football’ control.
Cancellations and Refunds
In the unlikely instance that a Backpacking Football trip is canceled the guest will be notified as soon as possible, and if the guest requests a refund then 100% refund will be given of payments made by the guest to date.
Backpacking Football requires written notification of cancellation from the traveler. Cancellation notifications received before final payment is due are subject to a cancellation fee equal to the deposit payments. Cancellations received after final payment is due are subject to a cancellation fee equal to 100% of package amount. All travel documents, if issued, must be returned to Backpacking Football prior to any refund being issued. Refunds shall not be given for unused travel services or any portion thereof. Unless otherwise stated in the purchase order, group bookings are 100% non-cancelable and nonrefundable. We regret that we cannot make exceptions for personal emergencies. We recommend that you consider purchasing tour cancellation insurance. Exceptions to this policy cannot be made for any reason, including weather, acts of God, terrorism, civil unrest, personal or medical emergencies.
Changes to Booking
Any changes to traveler’s booking requested more than 60 days prior to event date are subject to a $100 us dollar (USD) administration fee per change made. Any changes within 60 days of the event are subject to full cancellation charges. Re-sale of all Backpacking Football packages is strictly prohibited without the express written consent of Backpacking Football. Permitted re-sales are subject to a 15% transfer and changes fee based on the original purchase price of the package.
Documentation & Personal Identification
It is the responsibility of each individual traveler to obtain the documentation required for their trip such as passports, visas, birth certificates and photo identification. Travelers may be required to show a passport for entry. Those denied at any border will not be entitled to any refund.
Traveler agrees to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges can include food, beverages, telephone use, internet use, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. Hotels expect departing guests to vacate rooms by 11am and arriving guests to check-in later than 3pm to allow for cleaning and maid service. Host hotels do their best to minimize inconvenience and store luggage if you arrive early or need to depart late. Backpacking Football reserves the right to substitute confirmed hotels with comparable accommodations at either their own or the hotel’s discretion. Accommodations are subject to availability. Names of travelers staying in the Hotel must be provided to Backpacking Football 30 days prior to travel. Late names, or name changes, that occur inside 30 days of travel will be charged a USD $50.00/room fee. Late names, or name changes, that occur inside 14 days of travel will be charged a USD $75.00/room fee.
Unless stated otherwise, Backpacking Football is not and does not hold itself out to be the official ticket box office for the events in any travel package. Upon payment of the deposit, traveler acknowledges that Backpacking Football often pays a premium to obtain tickets to sold out events and that Backpacking Football accesses tickets from a variety of sources that may or may not include the official ticket sales channel and secondary ticket market sources. Traveler hereby gives permission to Backpacking Football to use its best judgment and experience and all available ticket sources to provide the tickets included in the travel package.
The tickets may contain important information and conditions, which must be read carefully. Tickets are non-transferable unless otherwise stated. Unfortunately, whilst rare, events can be canceled, postponed, rescheduled, abandoned or curtailed at short notice or even without notice. Backpacking Football will make every effort to obtain and pass on up to date information regarding events to traveler. The cancellation of an event or other changes is entirely outside of Backpacking Football’s control and contractual responsibility, and Backpacking Football cannot accept any responsibility for such event.
Backpacking Football cannot, therefore, accept any responsibility or pay any refund, compensation or another sum for any changes in or cancellation of any advertised or confirmed programme or itinerary, even where it involves the cancellation of an event that may have been the traveler’s main reason for booking the trip. Backpacking Football will always try their best to find a suitable alternative, but cannot promise to be able to do so. If however, Backpacking Football obtains a refund from the organizer, it will be passed on to the traveler.
All of the tickets purchased directly from Backpacking Football are authentic and obtained through the official channels. In some cases, tickets may be in the form of season ticket cards, and clear instructions regarding the safe return of the tickets after the game will be supplied to traveler. Returning the tickets is the traveler’s responsibility and in the case that they are lost or stolen, traveler must contact Backpacking Football immediately.
Re-sale of tickets or temporary season ticket cards is strictly prohibited. Backpacking Football accepts no liability for the cancellation or alteration of an event. No refund or compensation or other sums will be paid by Backpacking Football to travelers if Backpacking Football do not receive a refund from their suppliers. In some cases, Backpacking Football will not be able to alter arrangements and will continue to supply the original travel services that was originally agreed upon. This applies even where there has been the cancellation of an event that may have been the traveler’s main reason for booking.
In addition to the above, please also note the following important information:
a) Stadium / Venue Admission and Facilities Admission to stadium/venues is controlled by the match organizer, stadium officials and/or the police. Where Backpacking Football provide you with a ticket for an event, Backpacking Football’s responsibility is limited to the provision of the ticket itself and it does not guarantee your admission to the stadium. Traveler’s actions or behavior, or the behavior or actions of others, may result in traveler being denied entry to the stadium/venue. Such circumstances are beyond Backpacking Football’s control, and Backpacking Football accept no responsibility if this happens. Backpacking Football accept no liability whatsoever for either the quality of any event or stadium/venue facilities or for any injury sustained in the stadium/venue or in the vicinity of the stadium/venue or during the event (except where such injury is caused by Backpacking Football’s negligence). Stadium and Ticket regulations apply which will be stated on the traveler’s ticket or available on request from the match organizer.
b) Replacement Tickets Event organizers, clubs, stadiums or Backpacking Football will not issue duplicate/replacement tickets. Backpacking Football accepts no responsibility for lost or stolen tickets.
c) Club/Association Membership Requirements. The issuing of event tickets may be restricted to supporters who satisfy certain eligibility criteria as determined by clubs or associations connected with the event. Backpacking Football does not determine traveler’s eligibility for tickets but Backpacking Football reserves the right to refuse to accept a booking or cancel a confirmed booking if traveler fails to comply with any club/association membership requirements advised to Backpacking Football by the club/association. Cancellation can be made any time up to the event and any refunds will be at the discretion of Backpacking Football depending on whether Backpacking Football has incurred costs in relation to the booking.
d) In some instances at Backpacking Football’s discretion, traveler may receive match tickets in an upgraded section of the stadium. An upgrade is defined as a ticket in a higher category to the one traveler has purchased and may not be in the same area of the stadium traveler originally purchased tickets.
e) Seating for most matches is guaranteed in pairs. Backpacking Football will endeavor to seat larger groups together, but in the event where it is not possible, Backpacking Football accepts no responsibility for groups not seated together.
f) Backpacking Football endeavor to provide traveler with the latest seating plan for each stadium, with correct seating categories displayed. From time to time, the event organizers may change the seating categories before the event at their discretion, which may affect the location of the traveler’s seats.
g) In the event that Backpacking Football is not able to provide tickets ordered, or a reasonably comparable alternative, Backpacking Football will reimburse the traveler an amount equal to the amount paid by the traveler for the tickets purchased but not delivered. This reimbursement will constitute the full and final extent of Backpacking Football obligation to the traveler in respect to the non-delivery and any loss or damage, direct or indirect, arising there from.
Credit Card Payments
Traveler’s authorization to use his credit card number for deposit and/or final payments indicates his complete compliance with our booking terms and conditions, whether or not traveler has actually signed the appropriate draft. Verbal authorization of traveler’s credit card confirms traveler’s reservation. Visa, MasterCard, American Express, Discover, Apple Pay, and check are all acceptable forms of payments. All payments made by check should be made payable to Backpacking Football. Some credit card companies may impose a “Foreign Transaction Fee” even though your transaction is denominated in U.S. dollars. This is an arbitrary fee that occurs in a small number of cases and accrues entirely to the credit card–issuing bank. Backpacking Football does not control these bank-imposed fees nor does Backpacking Football derive any benefit from them, monetary or otherwise; we are therefore unable to accept responsibility for the fees.
Please refer to the event specific payment schedules at www.backpackingfootball.com and/or in Backpacking Football’s marketing documents. The initial deposit payment can be made by wire transfer, bank check, or credit card. All subsequent payments of $10,000 or more must be made by wire transfer, bank check, or personal check. All Credit Card payments greater than $10,000.00, with the exception of the initial deposit, are subject to a service fee of 2.65%. Late payments are subject to a late payment fee of 2.5% of the total outstanding balance of the invoice. This fee is automatically assessed at the point where a payment is past due. Payments that are more than 14 days in arrears are subject to immediate cancellation of the entire invoice with no refund.
Transportation Reservations and Changes
Backpacking Football has no affiliation with any transportation provider. Any transportation reservations done on a traveler’s behalf by Backpacking Football are subject to the applicable transportation rules and regulations, changes and cancellation policies. Traveler is advised to contact their transportation provider 12 hours before departure and again 4 to 6 hours to re-confirm departure time.
Backpacking Football is not affiliated with any sports team, league, association or organization, unless otherwise stated.
Liability and Insurance
All guests attending Backpacking Football trip are required by our conditions to hold personal travel and health insurance. If an accident occurs during a Backpacking Football trip, for which gross negligence on the part of Backpacking Football is deemed to be the cause, then Backpacking Football will pay an amount of compensation which will be negotiated and agreed. Each case would be agreed separately with the guest and situation taken into account.
Claims Against Backpacking Football
Complaints must be brought to the attention of Backpacking Football as they arise. Backpacking Football will strive to resolve any complaints that are brought up to their attention. Failure to bring any complaints to Backpacking Football’s attention in a timely manner may impact the validity of a claim made at a later date. If the traveler’s complaint cannot be resolved during the trip, then any claims against Backpacking Football must be filed within 1 month of the completion of the trip.
Warranty Rights and Traveler Responsibility
Backpacking Football is obliged to provide trip services as outlined in the travel itineraries, and the traveler has the right to complain if Backpacking Football fails to do so. However, due to the provision of some third-party services within Backpacking Football’s offerings, Backpacking Football cannot take responsibility for changes that must be made in circumstances outside of their control. Backpacking Football also cannot take responsibility for alterations to the trip itineraries due to unforeseen circumstances, including government action, weather, natural disasters, or act of God.
Backpacking Football will strive to operate all tours as advertised, but they reserve the right to change and correct errors in any of the facilities, services, prices or itineraries described in quotations or their website at any time before or after the traveler’s booking is confirmed
It is Backpacking Football’s goal for all travelers to have the best experience possible during the trip. However, Backpacking Football, its ambassadors and support staff do not accept responsibility for any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return arising out of any such event organized by Backpacking Football.
In order to process traveler’s booking, Backpacking Football collects certain personal details from traveler, including the names and addresses of party members, credit or debit or other payment details and special requirements such as those relating to any disability or medical condition that may affect the football trip arrangements. Backpacking Football take full responsibility for ensuring that proper security measures are in place to protect traveler’s information.
These terms and conditions shall be governed by the law of the state of Florida, United States of America where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in the courts of Florida, United States of America.
I have read, fully understand and agree to be bound contractually with Backpacking Football by these terms and conditions.